To establish a theory of probable cause, one technician investigates network issues in the server room while another technician troubleshoots the user's workstation. Which of the following troubleshooting methodologies is being performed?
B. Divide and conquer.
In this scenario, two technicians are troubleshooting different parts of the system—one investigating the server room and the other checking the user’s workstation. This approach breaks down the problem into smaller parts, allowing each technician to isolate and analyze potential causes separately, which aligns with the Divide and Conquer troubleshooting methodology.
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lexxone
2 months, 1 week ago