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Exam SK0-004 All Questions

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Exam SK0-004 topic 1 question 683 discussion

Actual exam question from CompTIA's SK0-004
Question #: 683
Topic #: 1
[All SK0-004 Questions]

A user was set up with a new computer and is now unable to access a file share on the server. The user was previously able to access the file share from the old computer. The administrator knows the user can access other network resources, and the user's security permissions remain the same. Which of the following is the NEXT logical step for the administrator to troubleshoot this issue?

  • A. Ping the server from this computer to see if there is a response
  • B. Log in to another computer as this user and attempt to browse to the share
  • C. Log in to this computer as a different user and attempt to browse to the share
  • D. Check security permissions on the file share for this user
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Suggested Answer: A 🗳️
by Annahubanna at Feb. 2, 2025, 3:22 p.m.

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Annahubanna
2 months, 3 weeks ago
Selected Answer: C
C seems more logical. If the other user can access the file share, then the issue is likely specific to the original user's profile or cached credentials.
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