A customer lost the connection to the telephone system. The administration console is configured with multiple network interfaces and is connected to multiple switches. The network administrator troubleshoots and verifies the following:
The support team is able to connect remotely to the administration console.
Rebooting the switch shows solid link and activity lights even on unused ports.
Rebooting the telephone system does not bring the system back online.
The console is able to connect directly to individual modules successfully.
Which of the following is the most likely reason the customer lost the connection?
HeatSquad77
1 week, 1 day ago