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Exam 220-1102 All Questions

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Exam 220-1102 topic 1 question 594 discussion

Actual exam question from CompTIA's 220-1102
Question #: 594
Topic #: 1
[All 220-1102 Questions]

An enterprise user cannot authenticate to the office Wi-Fi. Which of the following steps should most likely be taken to resolve the issue?

  • A. Reinstall the OS.
  • B. Check the machine’s certificates.
  • C. Resync the Group Policy.
  • D. Power cycle the switch.
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Suggested Answer: B 🗳️

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BKnows007
5 days, 21 hours ago
Selected Answer: B
The correct answer is B. Check the machine’s certificates. Here's why: When a user cannot authenticate to a Wi-Fi network, especially in an enterprise setting, it's often related to certificate-based authentication, such as 802.1X or other security protocols requiring certificates to establish a secure connection. Machine certificates are often used for authentication in corporate environments. If the user’s machine is missing the necessary certificates or if they have expired, the authentication process will fail. The other options are less likely to resolve this specific issue: A. Reinstall the OS is a drastic step and unlikely to fix certificate issues. C. Resync the Group Policy may help in some cases but isn't directly related to Wi-Fi authentication. D. Power cycle the switch is more relevant if there’s a network connectivity issue but wouldn't typically solve a user authentication problem.
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Isuckatexams
1 week, 6 days ago
Selected Answer: B
verify the dot1x cert is not expired. gp is applied when you join the network not before
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Nate_A
3 months, 2 weeks ago
Selected Answer: C
C. Resync the Group Policy This is the most likely solution, as Group Policy often manages network settings, including Wi-Fi profiles and authentication credentials. A resync can ensure that the latest policies are applied to the device, which may resolve the authentication issue. GG
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