A user's laptop is shutting down every time the laptop lid is closed, which is leading to frequent work interruptions. Which of the following should a help desk specialist do to remediate the issue?
The correct answer is C.
In Windows, the power plan settings control what happens when the laptop lid is closed. By editing the power plan, the help desk specialist can adjust the behavior (e.g., put the laptop to sleep, hibernate, or do nothing) when the lid is closed, preventing the laptop from shutting down.
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