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Exam CS0-003 All Questions

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Exam CS0-003 topic 1 question 259 discussion

Actual exam question from CompTIA's CS0-003
Question #: 259
Topic #: 1
[All CS0-003 Questions]

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Welcome to the Enterprise Help Desk System. Please work the ticket escalated to you in the help desk ticket queue.


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Click on the ticket to see the ticket details. Additional content is available on tabs within the ticket.

First, select the appropriate issue from the drop-down menu. Then, select the MOST likely root cause from second drop-down menu.

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Wole_excel
Highly Voted 4 months, 2 weeks ago
High CPU Usage: Sometimes, wuauclt.exe may cause high CPU usage, which could slow down the system. This typically happens when the process is actively downloading or installing updates.
upvoted 5 times
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lj22HI
Most Recent 2 months ago
Update, this may be of use: https://www.examtopics.com/discussions/comptia/view/83168-exam-cs0-002-topic-1-question-183-discussion/
upvoted 4 times
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lj22HI
2 months, 1 week ago
I inputted the Subject, Issue, and Caused by (zerogptai), and this is the output: Issue: High Memory Utilization Cause: Chrome.exe Chrome.exe commonly causes high memory utilization due to its tendency to consume substantial resources when multiple tabs or extensions are in use. This leads to performance slowdowns and can significantly impact user experience. Addressing Chrome.exe's memory usage is essential for resolving this issue effectively.
upvoted 2 times
IE17
2 months, 1 week ago
how do you know it is a chrome and not a firefox? task manager?
upvoted 2 times
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Frannie23
2 months, 1 week ago
Had this on the exam it had a high memory usage and cpu was 24% and chrome.exe
upvoted 4 times
IE17
2 months ago
how did you come up with your answer? which command or logs your check?
upvoted 1 times
donjuanx
12 hours, 38 minutes ago
On the exam you have the ability to check that information that is not shown here. But I think they switch up the processes that are using a lot of memory.
upvoted 1 times
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IE17
2 months, 1 week ago
you mean the CPU is 24%? Not high CPU utilization? what is your answer. Based on the given question here, my answer is high CPU utilization and wuauclt.exe.
upvoted 2 times
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Eluis007
2 months, 2 weeks ago
I have a problem with wuauclt.exe. It activates about every 20 minutes and completely stalls all other activity on my computer, using 90% - 100% of my CPU. I have read that the fix is to turn off Automatic Updates. I have done that, I've rebooted and yet I still have this problem. If I go to the Task Manager when wuauclt.exe is running and I manually stop the process, my CPU usage immediately drops right back down. I don't want to delete wuauclt.exe permanently since I may want to use it as some point to get my updates. Is there anything else that I can do, and if not, how do I delete wuauclt.exe?
upvoted 1 times
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alialzehhawi
3 months, 2 weeks ago
It's High CPU utilization or High Memory Utilization?
upvoted 2 times
ID77
3 months, 2 weeks ago
I'm having the same question huh. Ill go on the exam with high CPU and Chrome.
upvoted 2 times
IE17
3 months ago
how do you know it is a chrome and not firefox?
upvoted 4 times
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Myfeedins479
4 months, 4 weeks ago
Considering it is an internet kiosk and that chrome has a known issue with memory consumption, I'm going with Chrome and memory usage. This is especially a problem on older systems with more limited RAM. We had to upgrade all of our PC's at my last job because Chrome was killing productivity, but it was also necessary becuase we operated off of the g suite.
upvoted 3 times
pendekarsuling
3 months ago
how you know it's using chrome ?
upvoted 2 times
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voiddraco
5 months ago
Anybody know the answer?
upvoted 3 times
Jay2021aws
4 months, 1 week ago
wuauclt.exe: The Windows Update Client (wuauclt.exe) might cause temporary spikes in CPU usage during updates or scans = not chrome because they also included Firefox so people would know that chrome is not the answer.
upvoted 3 times
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voiddraco
4 months, 3 weeks ago
I wrote an whole explanation and looks like it didn't get approve lol but I'd go with High CPU and Chrome. Svc is a windows process and the last one is windows update tool.
upvoted 4 times
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