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Exam SY0-701 topic 1 question 186 discussion

Actual exam question from CompTIA's SY0-701
Question #: 186
Topic #: 1
[All SY0-701 Questions]

Which of the following describes the understanding between a company and a client about what will be provided and the accepted time needed to provide the company with the resources?

  • A. SLA
  • B. MOU
  • C. MOA
  • D. BPA
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Suggested Answer: A 🗳️

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Twphill
Highly Voted 6 months, 1 week ago
MOU because it "describes the understanding". The question doesn't really ask for a formal document about expected levels of service.
upvoted 11 times
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mejestique
Most Recent 1 week, 4 days ago
Selected Answer: A
The correct answer is: A. SLA (Service Level Agreement) Explanation: A Service Level Agreement (SLA) is a formal contract between a service provider and a client that defines the expected level of service, including: What will be provided (e.g., services, resources) Performance metrics (e.g., uptime, response time) Timeframes for delivery Responsibilities of both parties SLAs are commonly used in IT services, cloud computing, and outsourcing agreements to ensure that services are delivered as expected.
upvoted 2 times
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SimDecker
2 weeks, 2 days ago
Selected Answer: B
Describes understanding between 2 parties
upvoted 1 times
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test_arrow
1 month ago
Selected Answer: B
this should be B An MOU (Memorandum of Understanding) is a formal agreement between two or more parties that outlines the mutual understanding and expectations, including what will be provided and the time required for resources. It is often used to establish the terms of cooperation before a more detailed contract is signed.
upvoted 1 times
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kambam
3 months, 2 weeks ago
Selected Answer: B
Answer is B: Question is saying what will be provided and how much time it will take to get the resources needed. SLA refers to metrics that have been agreed upon. This states nothing about metrics being met or not met.
upvoted 3 times
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Bkstballchic
4 months, 1 week ago
B. It's asking for an understanding, not an agreement. I originally thought A, but im pretty certain it's B.
upvoted 1 times
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famuza77
5 months ago
I would say its SLA
upvoted 1 times
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Syl0
6 months, 2 weeks ago
MOU - Memorandum of Understanding MOA - Memorandum of Agreement SLA - Service Level Agreement BPA - Business Partner Agreement
upvoted 2 times
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baronvon
6 months, 3 weeks ago
Selected Answer: A
A. SLA (Service Level Agreement) An SLA is a formal document that outlines the expected level of service between a company and a client. It specifies the agreed-upon performance metrics, such as response times, service availability, and other key aspects of service delivery, including the time needed to provide resources and meet service expectations.
upvoted 2 times
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RoRoRoYourBoat
7 months, 1 week ago
Selected Answer: A
A. SLA (Service Level Agreement). An SLA is a formal agreement between a service provider and a client that outlines the specific services to be provided, the expected level of service, and the time frame for delivery
upvoted 2 times
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C (25%)
B (20%)
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