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Exam 220-1101 All Questions

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Exam 220-1101 topic 1 question 585 discussion

Actual exam question from CompTIA's 220-1101
Question #: 585
Topic #: 1
[All 220-1101 Questions]

A customer calls the help desk to report a problem connecting to a shared drive on a server. The technician determines that the user’s server credentials have expired and reactivates them. Which of the following should the technician do next?

  • A. Escalate the issue.
  • B. Document the findings.
  • C. Perform backups of all critical data.
  • D. Verify system functionality.
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Suggested Answer: D 🗳️

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1f85a58
3 weeks, 6 days ago
D. After fixing the issue you should confirm if it actually works.. obviously.
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