Exam SY0-701 topic 1 question 43 discussion

Change Control is the process that management uses to identify, document and authorize changes to an IT environment. It minimizes the likelihood of disruptions, unauthorized alterations and errors. The change control procedures should be designed with the size and complexity of the environment in mind.

Create a change control request.

C. Create a change control request. Before applying any changes to a production system, especially a high-priority patch, it's crucial to follow established change management procedures. This involves creating a change control request that outlines the proposed change, its impact, and the necessary steps to implement it. This step helps ensure that the change is properly authorized, documented, and coordinated with other teams. Once the change control request is approved, the technician can proceed with the other steps, such as testing the patch in a controlled environment and then deploying it to the production system.

o Creating a change control request is a standard best practice for managing changes in a production environment. It ensures that the patch is applied systematically and with the necessary oversight, reducing the chance of errors or unforeseen issues.