Exam 220-1102 topic 1 question 530 discussion

D Options A and C should have already been completed. Remediation is the THIRD step. D is the correct answer.

What are the steps in the virus removal process in cyber security? How to get rid of a virus on your computer: Step-by-Step 1: Contact an IT professional. ... 2: Disconnect from your network. ... 3: Download antivirus. ... 4: Use a safe mode. ... 5: Reboot your device. ... 6: Run a virus scan. ... 7: Clear cache. ... 8: Update your browser and passwords.

The confusion here comes from the way the term "remediate" is understood in the context of IT security. So while quarantining doesn't directly remove the infection, it is the right answer in this context because it is the first necessary action to take before the issue can be fully resolved. The exam often focuses on best practices and proper procedures, and in security, containment is always the first and most important step.

I think C is the appropriate answer in this scenario.

I hate some of these questions that have more than one good answer. Obviously you should update your anti-malware if needed, but the Linux live disk is the way to go if you are already up to date and it failed.

B. Utilize a Linux live disc. Here's why: Utilize a Linux live disc: Booting from a Linux live disc allows you to bypass the infected operating system entirely. This way, you can run a virus scan and remove the infection without the malware being able to interfere, as it would be inactive. This method is particularly effective for stubborn infections that resist removal while the OS is running.

The most appropriate way to remediate the issue of an infection that the antivirus software is unable to remove is D. Update the anti-malware. Updating the anti-malware software ensures that it has the latest virus definitions and detection capabilities, which may enable it to successfully remove the infection. If the infection persists after updating the anti-malware software, additional steps such as quarantining the infected system or utilizing specialized removal tools may be necessary. Disabling System Restore or utilizing a Linux live disc are not typically the first steps taken to address malware infections.