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Exam 220-1102 topic 1 question 526 discussion

Actual exam question from CompTIA's 220-1102
Question #: 526
Topic #: 1
[All 220-1102 Questions]

A customer, whose smartphone's screen was recently repaired, reports that the device has no internet access through Wi-Fi. The device shows that it is connected to Wi-Fi, has an address of 192.168.1.42, and has no subnet mask. Which of the following should the technician check next?

  • A. Internal antenna connections
  • B. Static IP settings
  • C. Airplane mode
  • D. Digitizer calibration
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Suggested Answer: B 🗳️
by Duke_CT at May 13, 2024, 4:06 a.m.

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Sleezyglizzy
5 months, 1 week ago
Selected Answer: B
This is correct
upvoted 2 times
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Duke_CT
5 months, 2 weeks ago
Given the information provided, the technician should check B. Static IP settings next. The absence of a subnet mask indicates that the device might be configured with a static IP address but is missing the subnet mask setting. Configuring a static IP address without a subnet mask can lead to connectivity issues, as the device may not be able to correctly determine the network boundaries. By verifying and properly configuring the static IP settings, including the subnet mask, the technician can ensure that the device can communicate properly on the network.
upvoted 3 times
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