Exam 220-1101 topic 1 question 395 discussion

A driver is a software component that enables the communication between the operating system and a hardware device, such as a printer. If the driver is corrupted, outdated, or incompatible, the printer may not function properly and produce illegible prints or symbols. The driver can be reinstalled or updated to fix the issue. The fuser, the access control list, and the malware are not related to this issue. Reference: [CompTIA A+ Core 1 (220-1101) Certification Study Guide], page 11.

Given the symptoms described, where the printer is producing prints that appear as symbols instead of legible text or images, the most likely cause of the issue is: A. Driver. Incorrect or corrupted printer drivers can often lead to issues such as garbled or unreadable prints. If the printer driver is malfunctioning or outdated, it may not properly interpret the data sent to the printer, resulting in the prints appearing as symbols. Therefore, the correct answer is: