A customer purchased an active touch pen for a tablet PC. After the customer used the pen for a few days, it stopped working. Which of the following is most likely causing the issue?
The most likely answer is C. The pen batteries need recharging.
An active touch pen is a stylus that uses a battery to power features such as pressure sensitivity, buttons, or Bluetooth connectivity. If the pen batteries are low or depleted, the pen may stop working or become inaccurate1. To fix this issue, you should recharge the pen batteries using the provided charger or cable, or replace them with new ones if they are not rechargeable1
C. The pen batteries need recharging.
If the touch pen stopped working after a few days of use, it's possible that the batteries have run out of charge. Touch pens typically require power to function, and if the batteries are depleted, the pen may cease to work. Therefore, the user should try recharging the pen batteries to see if that resolves the issue. If the pen still doesn't work after recharging the batteries, then further troubleshooting may be necessary.
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JonHin
2 months agoDuke_CT
5 months, 2 weeks ago