A leader on the vulnerability management team is trying to reduce the team's workload by automating some simple but time-consuming tasks. Which of the following activities should the team leader consider first?
A.
Assigning a custom recommendation for each finding
B.
Analyzing false positives
C.
Rendering an additional executive report
D.
Regularly checking agent communication with the central console
Given the goal of reducing workload through automation, the team leader should prioritize tasks that are repetitive and time-consuming. Option D, "Regularly checking agent communication with the central console," is the most suitable choice for automation. This task involves monitoring and ensuring that all agents are communicating properly with the central console, which can be automated through scripts or monitoring tools, freeing up human resources for more critical tasks. Options A, B, and C may also benefit from automation eventually, but they involve more nuanced decision-making and may require human judgment, making them less suitable for immediate automation to reduce workload.
Most vulnerability management systems already automate agent check in by sending alerts if they fail... False positive identification / remediation is usually a first priority for automation. Identifying them is also usually a simple task. For that reason, I'm going with false positives.
Regularly checking agent communication with the central console:
This is a routine task that can be easily automated. Ensuring that agents are communicating properly with the central console is essential for effective vulnerability management, and automating this check can save time and reduce the risk of missing important updates.
D. Regularly checking agent communication with the central console: This can be automated, but it's a more routine task and doesn't significantly reduce the time spent by analysts triaging vulnerabilities. It's not a major "workload-reducing" activity for the vulnerability management team compared to tasks like triaging alerts.
D. Regularly checking agent communication with the central console
This task can be time-consuming and routine, making it an ideal candidate for automation. Automating the monitoring of agent communication ensures that the team is promptly alerted if any agents are not communicating correctly, allowing them to focus on more critical and analytical tasks.
For reducing the team's workload by automating simple but time-consuming tasks, the team leader should consider:
D. Regularly checking agent communication with the central console.
Regularly checking agent communication with the central console involves automating the process of monitoring the health and status of agents deployed on endpoints. By automating this task, the team can ensure that agents are communicating effectively with the central console without the need for manual intervention, saving time and effort.
Options A, B, and C involve activities that may require human judgment or decision-making and may not be as straightforward to automate. While automating these tasks could also contribute to workload reduction, they may not be as suitable for initial automation efforts compared to option D.
This task is likely to be a straightforward, repetitive process that can be automated by scripting or using existing tools. Automated checks can alert the team when an agent fails to communicate, which is crucial for ensuring that the vulnerability management system is continuously monitoring all assets.
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