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Exam 220-1101 topic 1 question 292 discussion

Actual exam question from CompTIA's 220-1101
Question #: 292
Topic #: 1
[All 220-1101 Questions]

A field technician for an airport receives a support ticket that states customers are having issues viewing a screen that displays information about departing flights. While checking the case history, the technician sees that all fight information screens were recently moved when the terminal gates were remodeled. Which of the following actions should the technician perform after verifying the screen has power?

  • A. Ensure the input connections to the screen are secure.
  • B. Swap cables with a screen that works.
  • C. Check to see if the device outputting the data is turned on.
  • D. Determine if the screen is compatible with the output device.
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Suggested Answer: A 🗳️
by BabaBoer at Dec. 14, 2023, 5:44 p.m.

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BabaBoer
Highly Voted 10 months, 1 week ago
Selected Answer: A
A. Ensure the input connections to the screen are secure. The recent movement of the flight information screens during the terminal gates remodeling could have caused issues with the input connections. Ensuring that the input connections are secure is a logical first step in troubleshooting the problem. If the connections are loose or not properly connected, it could lead to display issues. After securing the connections, the technician can further investigate if the problem persists.
upvoted 5 times
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Nickem10Times
Most Recent 2 months, 1 week ago
Selected Answer: A
A. Ensure the input connections to the screen are secure.
upvoted 1 times
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