A new company moved into a corporate center. Users in the shared lobby are experiencing disconnects on their mobile devices. Which of the following is the BEST tool a network technician could use to troubleshoot the issue?
D. Wi-Fi analyzer
When troubleshooting connectivity issues on mobile devices in a shared lobby, where the problem is likely related to wireless connectivity, the best tool for a network technician to use is a Wi-Fi analyzer. A Wi-Fi analyzer allows the technician to examine the wireless environment, identify potential sources of interference, and analyze the signal strength and quality.
Using a Wi-Fi analyzer, the technician can assess the wireless channels, detect neighboring networks, and optimize the configuration to improve the Wi-Fi experience for users in the shared lobby.
So, the correct answer is D. Wi-Fi analyzer.
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