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Exam 220-1101 All Questions

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Exam 220-1101 topic 1 question 290 discussion

Actual exam question from CompTIA's 220-1101
Question #: 290
Topic #: 1
[All 220-1101 Questions]

A user reports a tablet restarts on its own every five to ten minutes. In addition, the tablet has intermittent issues with charging. The technician gives the user a new power adapter and charging cable, and the technician also tries resetting the OS, but the issue persists. Which of the following is the MOST likely cause of the issue?

  • A. Water damage
  • B. Incorrect OS version
  • C. Faulty battery
  • D. Damaged charging port
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Suggested Answer: C 🗳️

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JonHin
2 months ago
C A faulty battery could cause a tablet to restart on its own and have intermittent issues with charging. Water damage could also cause these symptoms, but it is not the most likely cause unless there is evidence of liquid exposure. Incorrect OS version could cause compatibility or performance issues, but not charging problems. Damaged charging port could prevent the tablet from charging, but not cause it to restart randomly.
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Nate_A
5 months ago
The most likely cause of the issue is C. Faulty battery. A faulty battery can cause a variety of issues, including unexpected shutdowns, reboots, and charging problems. If the battery is not charging properly or is damaged, it can trigger these symptoms. Here's why the other options are less likely: A. Water damage: Water damage would typically cause more severe issues, such as a completely unresponsive device or a damaged screen. B. Incorrect OS version: An incorrect OS version might cause software compatibility issues or performance problems, but it's less likely to cause frequent reboots. D. Damaged charging port: A damaged charging port could prevent the device from charging, but it wouldn't necessarily cause frequent reboots. Therefore, replacing the faulty battery is the most likely solution to resolve the issue. GG
upvoted 1 times
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RockyRoccoco
1 year, 2 months ago
Answer is C. The clue here is that it keeps restarting on its own, which has nothing to do with the charging port. faulty battery
upvoted 4 times
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[Removed]
1 year, 4 months ago
Selected Answer: C
C is correct, if the answer was D the phone would not charge
upvoted 4 times
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Menidiego
1 year, 5 months ago
I think D is correct
upvoted 2 times
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