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Exam 220-1101 All Questions

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Exam 220-1101 topic 1 question 256 discussion

Actual exam question from CompTIA's 220-1101
Question #: 256
Topic #: 1
[All 220-1101 Questions]

A technician is preparing laptops for deployment to a medical department. The laptops require SSD-level encryption to be enabled, but BitLocker refuses to turn it on. An error message states that a BIOS-level setting has not been turned on. Which of the following should the technician check FIRST when troubleshooting this issue?

  • A. Reorder the priority in Windows Boot Manager.
  • B. Check to make sure Secure Boot is turned on.
  • C. Ensure that the Trusted Platform Module is enabled.
  • D. Verify that the latest updates are installed.
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Suggested Answer: C 🗳️

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KSoLL
9 months ago
C is correct. Trusted platform module (TPM) is a specification for hardware-based storage of digital certificates, cryptographic keys, and hashed passwords. The TPM establishes a root of trust. Each TPM microprocessor is hard coded with a unique, unchangeable key, referred to as the endorsement key. The TPM chip has a secure storage area that a disk encryption program such as Windows BitLocker can write its keys to. The TPM can be enabled or disabled and reset via the system setup program, though it is also possible to manage it from the OS as well. Can not be B Secure boot is a UEFI feature designed to prevent a computer from being hijacked by malware. This question did saying anything about malware
upvoted 2 times
KSoLL
9 months ago
The question didn't say anything about malware *
upvoted 1 times
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edwinv
9 months ago
Selected Answer: C
When troubleshooting the issue where BitLocker refuses to turn on due to a BIOS-level setting, the technician should FIRST check: C. Ensure that the Trusted Platform Module is enabled. Explanation: BitLocker, which provides SSD-level encryption, often relies on the Trusted Platform Module (TPM) for secure key storage. If TPM is not enabled in the BIOS, BitLocker may not function correctly.
upvoted 1 times
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shkejo
11 months ago
Selected Answer: C
Trusted Platform Module (TPM) is also required for BitLocker to enable SSD-level encryption on laptops. The TPM is a hardware security chip that provides cryptographic services, such as encryption and key management, to protect data on the laptop. It's C.
upvoted 1 times
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Jhonattan0032
11 months, 3 weeks ago
Selected Answer: B
Te correct is B
upvoted 1 times
Arrmanas
2 months, 2 weeks ago
Please explain why you choose Answer B?
upvoted 1 times
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