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Exam 220-1101 topic 1 question 317 discussion

Actual exam question from CompTIA's 220-1101
Question #: 317
Topic #: 1
[All 220-1101 Questions]

A technician installed a new SSD in a computer that needed additional storage. The technician properly formatted and partitioned the drive. The BIOS recognizes the drive, but the drive does not appear as an available drive in My Computer. Which of the following should the technician do to resolve the issue?

  • A. Replace the defective drive.
  • B. Make sure a drive letter has been assigned.
  • C. Check Device Manager.
  • D. Initialize the disk in Disk Management.
Show Suggested Answer Hide Answer
Suggested Answer: B 🗳️
by SR1991 at Oct. 15, 2023, 2:13 p.m.

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Nickem10Times
2 months, 1 week ago
Selected Answer: B
B. Make sure a drive letter has been assigned.
upvoted 1 times
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BugG5
4 months, 2 weeks ago
Selected Answer: B
Why it is B and not D.. B. Make sure a drive letter has been assigned. When a new SSD is installed, it is often formatted and partitioned, but if the drive does not show up in My Computer (or This PC), it might be because it has not been assigned a drive letter. Each drive must have a unique drive letter to be recognized in Windows Explorer. D. Initialize the disk in Disk Management: This step might have been necessary if the drive had not been formatted or partitioned yet. Since the technician has already formatted and partitioned the drive, initialization is probably not the issue. Therefore, the technician should first check that a drive letter has been assigned to the new SSD. If no letter is assigned, the user won’t be able to see the drive in My Computer. To assign a letter, the technician can use Disk Management.
upvoted 2 times
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CloudChef
5 months ago
B. Make sure a drive letter has been assigned.
upvoted 1 times
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saggad
6 months, 1 week ago
but isnt B a part of D because by initialisation the disk you give it a name?
upvoted 2 times
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[Removed]
7 months ago
Selected Answer: B
You can't format and partition until the disk is initialized and they've already done that. If it's not showing after being formatted, it doesn't have a letter. It's B
upvoted 2 times
Nate_A
5 months ago
You are overthinking it. Formatting a disk typically involves both initializing and partitioning the drive. However, in some cases, especially when using disk management tools, the initialization step might not be explicitly visible to the user.   The technician might have missed this step or the system might have failed to initialize the drive correctly. Therefore, manually initializing the disk in Disk Management is a valid step to resolve the issue. GG
upvoted 1 times
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lara400
1 year, 1 month ago
You can't do B until you do D. You first need to Initialize the disk and THEN you can assign a disk drive. When you insert a drive you will nver see the drive in Winodws until you head over ot Disk Manager and Initialize then you can assign a drive letter. In all honesty this is more for 220-1102 then 1101.
upvoted 1 times
[Removed]
7 months ago
You can't format and partition until the disk is initialized and they've already done that. If it's not showing after being formatted, it doesn't have a letter. It's B
upvoted 1 times
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Den7106
1 year, 2 months ago
I think it's B, according comptia troubleshooting step, just check the obvious first..... As I see the problem
upvoted 1 times
Arrmanas
6 months, 1 week ago
So you chose the Answer B for this question?
upvoted 1 times
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Alzahrani
1 year, 3 months ago
Selected Answer: D
Initializing the disk is the correct answer to allow the computer see the hard drive since it is formatted.
upvoted 2 times
[Removed]
7 months ago
No, you can't format until it's already initialized, don't you people even try?
upvoted 1 times
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Iditenaxyigospoda
1 year, 3 months ago
Selected Answer: B
If the BIOS recognizes the new SSD, but it does not appear in My Computer (or This PC in newer versions of Windows), the most likely issue is that a drive letter has not been assigned to the drive.(chatgpt)
upvoted 2 times
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SR1991
1 year, 6 months ago
Selected Answer: D
You have different solutions for this: Solution 1. Run Computer Management to Rescan Disks Solution 2. Use EaseUS Partition Master to Recover Partition Solution 3. Restore System Solution 4. Update Device Drivers Regarding SSD first choise is Disk management
upvoted 2 times
[Removed]
7 months ago
Completely clueless answer.
upvoted 1 times
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