A technician is troubleshooting a problem. The technician tests the theory and determines the theory is confirmed. Which of the following should be the technician's NEXT step?
In the CompTIA's troubleshooting model, it goes like this:
Step 3: Establish a theory of probable cause
Step 4: Test the theory to determine cause
Step 5: Establish a plan of action to resolve the problem
Step 6: Implement the solution (or escalate as necessary)
establishing a plan comes before implementing the solution
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