A user contacts a technician about an issue with a laptop. The user states applications open without being launched and the browser redirects when trying to go to certain websites. Which of the following is MOST likely the cause of the user's issue?
Malware, short for malicious software, refers to any intrusive software developed by cybercriminals (often called hackers) to steal data and damage or destroy computers and computer systems. Examples of common malware include viruses, worms, Trojan viruses, spyware, adware, and ransomware
D. Malware
The symptoms described by the user, such as applications opening without being launched and browser redirection to certain websites, are indicative of a malware infection. Malware is a general term that encompasses various types of malicious software, including viruses, keyloggers, and cryptominers. In this case, the specific type of malware causing these issues is not specified, but it is most likely some form of malware that has compromised the user's laptop, leading to these abnormal behaviors.
A virus is a type of malware, not all malware are viruses. Malware is a broader term that encompasses a wide range of malicious software, including viruses, Trojans, worms, spyware, and more.
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