Exam PK0-005 topic 1 question 46 discussion

I got this question on my exam. It is B because all the detailed, wonderful instructions provided to the end user are completely useless if the system isn't configured right in the first place. The statement "assumed obvious" is a trip up to not viewing the whole picture.

B - Incorrect Configuration Why? Because misconfiguration is clearly identified. Some folks are arguing for option D. Why? Because a process failure COULD be the root cause of a misconfiguration IF it directly led to the incorrect setup. BUT, the diagram does not indicate that process failures DIRECTLY caused the misconfiguration—only that processes were incomplete or manual. IN THIS SCENARIO: the only link between misconfiguration and process failure is ASSUMPTION, not factual data.

A lot of assumptions, not enough documentation.

The incorrect configuration was a result of inadequate instructions and/or something that occurred in the process/human level, so D is the initial cause.

D is correct.

D is correct

I agree with dhamm

The answer is D. Inadequate instructions. The clues that point to inadequate instructions as the initial cause of the issue are: Human: Assumed process is obvious. This suggests that the instructions were not clear enough, and the team members had to make assumptions about what to do. Process: Process not captured for all parts. This suggests that some of the steps in the process were not documented, which made it difficult for the team members to follow the instructions. Process involved a lot of manual labor. This suggests that the process was complex and required a lot of steps, which made it more likely that something would be missed or misinterpreted.