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Exam CS0-002 topic 1 question 346 discussion

Actual exam question from CompTIA's CS0-002
Question #: 346
Topic #: 1
[All CS0-002 Questions]

A security analyst is evaluating the following support ticket:

Issue: Marketing campaigns are being filtered by the customer’s email servers.
Description: Our marketing partner cannot send emails using our email address. The following log messages were collected from multiple customers:

• The SPF result is PermError.
• The SPF result is SoftFail or Fail.
• The 550 SPF check failed.

Which of the following should the analyst do next?

  • A. Ask the marketing partner’s ISP to disable the DKIM setting.
  • B. Request approval to disable DMARC on the company’s ISP.
  • C. Ask the customers to disable SPF validation.
  • D. Request a configuration change on the company’s public DNS.
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Suggested Answer: D 🗳️

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karpal
Highly Voted 1 year, 10 months ago
Selected Answer: D
D as SPF TXT record needs to be changed in DNS to add the marketing partner mail server IP. A sender policy framework (SPF) record is a type of DNS TXT record that lists all the servers authorized to send emails from a particular domain.
upvoted 6 times
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CyberCEH
Most Recent 1 year, 11 months ago
answer D
upvoted 2 times
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