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Exam 300-820 topic 1 question 118 discussion

Actual exam question from Cisco's 300-820
Question #: 118
Topic #: 1
[All 300-820 Questions]



Refer to the exhibit. An administrator troubleshoots Cisco Jabber users experiencing issues when trying to log in and notices errors in the Jabber problem report log. The administrator also sees that the Intercluster Sync Agent service is not running on the IMM and Presence server. Why is the Jabber client unable to sign in?

  • A. The XmppSDK.dl file is missing from the IM and Presence server
  • B. The XMPP stanza is not using the correct ID for the Jabber client.
  • C. The XMPP bind failed on the IM and Presence server
  • D. The Jabber client refused the XMPP bind connection.
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Suggested Answer: C 🗳️
by Ol_Mykhailiuk at Dec. 8, 2022, 11:57 a.m.

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Collabinski
9 months ago
Selected Answer: C
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/expressway/config_guide/X12-5/exwy_b_mra-expressway-deployment-guide/exwy_b_mra-expressway-deployment-guide_chapter_01101.html#reference_623A88C6B5FE61B14DC2FF1BA293374
upvoted 1 times
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Collabinski
9 months ago
Jabber Cannot Sign In Due to XMPP Bind Failure The Jabber client may be unable to sign in ("Cannot communicate with the server” error messages) due to XMPP bind failures. This will be indicated by resource bind errors in the Jabber client logs, for example: XmppSDK.dll #0, 201, Recv:<iq id='uid:527a7fe7:00000cfe:00000000' type='error'><bind xmlns='urn:ietf:params:xml:ns:xmpp-bind'/><error code='409' type='cancel'><conflict xmlns='urn:ietf:params:xml:ns:xmpp-stanzas'/></error></iq> XmppSDK.dll #0, CXmppClient::onResourceBindError XmppSDK.dll #0, 39, CTriClient::HandleDisconnect, reason:16 This typically occurs if the IM and Presence Intercluster Sync Agent is not working correctly.
upvoted 1 times
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Ol_Mykhailiuk
10 months, 3 weeks ago
Selected Answer: C
Page 47 https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/expressway/config_guide/X8-5/Mobile-Remote-Access-via-Expressway-Deployment-Guide-X8-5-1.pdf
upvoted 2 times
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