The other user has not used Webex App or Jabber within the last 72 hours. The Message Connector destroys the XMPP session it was holding for the offline user's Webex App.
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/hybridservices/messageservice/cmgt_b_spark-hybrid-message-deployment-guide/cmgt_b_spark-hybrid-message-deployment-guide_chapter_00.html
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Ol_Mykhailiuk
1 month, 2 weeks ago