After an engineer implements the FAC and CMC features together, users report that calls take almost one minute to complete and that they occasionally hear the reorder tone. Which two actions address this issue? (Choose two.)
A.
Do not wait for the tones; immediately dial the FAC and CMC.
B.
Advise the user to hang up and try again.
C.
Advise the user to press the button after dialing the FAC and CMC codes.
D.
Change the code if the problem persists.
E.
Adjust the T302 timer from the default of 15 seconds to 5 seconds to shorten the interdigit timer.
Another one for C and E because:
Forced Authorization Codes (FAC) and Client Matter Codes (CMC) allow you to manage call access and accounting. CMC assists with call accounting and billing for billable clients, while Forced Authorization Codes regulate the types of calls that certain users can place.
Client matter codes force the user to enter a code to specify that the call relates to a specific client matter. You can assign client matter codes to customers, students, or other populations for call accounting and billing purposes. The Forced Authorization Codes feature forces the user to enter a valid authorization code before the call completes.
The delay is related to this interaction;
If you do not append the FAC or CMC with #, the system waits for the T302 timer to extend the call. So instruct users to press # at the end of the dial string.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmfeat/fsfaccmc.html#wp1052254
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Highly Voted 1 year, 11 months agoMaxG
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