exam questions

Exam 500-325 All Questions

View all questions & answers for the 500-325 exam

Exam 500-325 topic 1 question 12 discussion

Actual exam question from Cisco's 500-325
Question #: 12
Topic #: 1
[All 500-325 Questions]

What is the maximum number of agents supported in a Cisco Packaged Contact Center Enterprise Solution?

  • A. 2000
  • B. 1000
  • C. 6000
  • D. There is no limit.
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
Reference:
https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cust_contact/contact_center/pcce/pcce_10_0_1/reference/guide/
PCCE_BK_A0CE0252_00_DesignGuide-10Book/PCCE_BK_A0CE0252_00_DesignGuide-10_chapter_010.html

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
JoseFaura
3 years, 3 months ago
https://www.cisco.com/c/en/us/products/contact-center/packaged-contact-center-enterprise/index.html New OPTION 12000 AGENTS
upvoted 1 times
...
analeakage98
3 years, 11 months ago
This is a badly worded question. First off, the choices of "2000" or "there is no limit" are 100% wrong. The "configured" limit is 6000, but the "active" limit is 1000. If I get this question on the exam, I'm choosing 6000, fwiw.
upvoted 2 times
XalaGyan
3 years, 7 months ago
very nicely analysed. 6000 is the correct answer as per the url provided in the answer.
upvoted 1 times
...
analeakage98
3 years, 11 months ago
I found a newer guide that says the new limits are 2000 active, 12,000 configured agents, but I think this exam is older, so probably wants us to say "6000". I'm just someone on the internet, it's anyone's guess what the exam writer actually meant and what answer they want for this--I'll say again--badly worded question.
upvoted 2 times
...
...
thiagosbn
4 years, 4 months ago
A) 2000
upvoted 4 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
Loading ...
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago