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Exam 350-801 topic 1 question 12 discussion

Actual exam question from Cisco's 350-801
Question #: 12
Topic #: 1
[All 350-801 Questions]

When a new SIP phone is registered to Cisco Unified Communications Manager, it keeps failing and showing an `unprovisioned` error message in the phone display. Which problem is a possible cause of this issue?

  • A. Auto-registration is disabled on the Cisco Unified Communications Manager nodes and the phone device does not have a DN configured.
  • B. The DN assigned to the phone is already in use by another SIP phone.
  • C. The phone cannot download and install the latest firmware.
  • D. The DHCP settings are set incorrectly and the phone does not have an alternate TFTP defined.
  • E. The DN configuration for this phone is shared with an SCCP phone, which is not supported.
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️

Comments

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virtu
Highly Voted 4 years, 3 months ago
The correct Answer is A. I tested in my office, and 7821 without configured DN, is displaying "Unprovisioned". Auto-reg is disabled also.
upvoted 19 times
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b3532e4
Most Recent 7 months ago
Correct Answer: A. Auto-registration is disabled on the Cisco Unified Communications Manager nodes, and the phone device does not have a DN configured. Page Reference (English): This issue is discussed in Chapter 17 of the Cisco Press guide on Page 399. The "unprovisioned" error message often occurs when auto-registration is disabled in Cisco Unified Communications Manager and the device does not have a directory number (DN) configured.
upvoted 1 times
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Karthik_91
11 months ago
Selected Answer: A
A is the correct ansewer.
upvoted 1 times
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Kabimas66
1 year, 1 month ago
The question starts with " When a new SIP phone is registered to Cisco Unified Communications Manager"..........so phone was already registered. I think "unprovisioned" message comes when phone is unable to install last firmware . Answer could be: C
upvoted 1 times
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martshep
1 year, 1 month ago
Selected Answer: A
Tested with 8861 and auto reg disabled. Assign the phone but don't put a DN on it, unprovisioned shown on phone.
upvoted 2 times
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CiscoSailor
1 year, 9 months ago
Selected Answer: A
I agree with A
upvoted 2 times
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pacciolli
1 year, 11 months ago
Selected Answer: A
A is correct
upvoted 1 times
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MeowthL
2 years, 1 month ago
Selected Answer: A
The Answer is A
upvoted 2 times
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Azrael4d
2 years, 11 months ago
Selected Answer: A
The correct Answer is A
upvoted 3 times
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Slushed
2 years, 11 months ago
Selected Answer: A
Answer is A. A SIP-configured phone without a DN configured on Line 1 will remain unprovisioned.
upvoted 2 times
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Brant
3 years, 7 months ago
Should be A.
upvoted 2 times
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VitthalT
3 years, 7 months ago
Answer should be A
upvoted 1 times
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Thandabantu380
3 years, 11 months ago
The possible answer should be A, Unprovisioned error is mostly referring to DN, nothing to do with TFTP or firmware
upvoted 2 times
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IceSmack3r
4 years, 6 months ago
Answer is A.
upvoted 2 times
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Testy1
4 years, 6 months ago
D is the correct answer. ...which problem is a possible cause of the issue... The phone having the wrong TFTP will cause the issue.
upvoted 1 times
Mtdaw
4 years, 5 months ago
In this answer alternate TFTP is mentioned not primary
upvoted 3 times
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Jetnor
4 years, 9 months ago
Phone does not need latest firmware to register with cucm. I searched some topics and found info that SIP phones require DN to register with cucm. so it should be A.
upvoted 2 times
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rishik
4 years, 9 months ago
Correct is C . The phone is already configured but got getting registered, so not auto-registration issue
upvoted 1 times
rishik
4 years, 9 months ago
Update on further reading, it should be A
upvoted 4 times
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SDLOA14
4 years, 1 month ago
I believe auto-registration is mentioned in the question because with auto-registration the phone would be provided with a DN.
upvoted 1 times
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Community vote distribution
A (35%)
C (25%)
B (20%)
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