Over the weekend, an administrator upgraded the Cisco ASA image on the firewalls and noticed that users cannot connect to the headquarters site using Cisco AnyConnect. What is the solution for this issue?
A.
Upgrade the Cisco AnyConnect client version to be compatible with the Cisco ASA software image.
B.
Upgrade the Cisco AnyConnect Network Access module to be compatible with the Cisco ASA software image.
C.
Upgrade the Cisco AnyConnect client driver to be compatible with the Cisco ASA software image.
D.
Upgrade the Cisco AnyConnect Start Before Logon module to be compatible with the Cisco ASA software image.
Check compatibility matrix. It is client version vs ASA version
https://www.cisco.com/c/en/us/td/docs/security/asa/compatibility/asa-vpn-compatibility.html#Cisco_Reference.dita_60cec583-01b8-4cb2-a6e3-2fe87a6b0f82
When upgrading the Cisco ASA image on the firewalls, it is essential to ensure compatibility with the Cisco AnyConnect client. In this scenario, the users are experiencing connection issues after the ASA image upgrade. The recommended solution would be to upgrade the Cisco AnyConnect client version to be compatible with the new Cisco ASA software image.
Option A: Upgrade the Cisco AnyConnect client version to be compatible with the Cisco ASA software image.
By upgrading the Cisco AnyConnect client to a version that is compatible with the updated ASA software image, you ensure that the client and ASA are in sync and can establish a successful connection.
Options B, C, and D: Upgrade the Cisco AnyConnect Network Access module, client driver, and Start Before Logon module, respectively, are not the primary focus when users are unable to connect after an ASA image upgrade. The compatibility issue lies between the ASA software image and the AnyConnect client, so upgrading the client version is the appropriate solution.
Therefore, the correct answer is option A: Upgrade the Cisco AnyConnect client version to be compatible with the Cisco ASA software image.
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