n gateways & servers tab if you press right click on a gateway object then "actions", you will see all other options:
B : "open Gaia portal"
C : "open Shell"
D : "Support->New Service Request"
You see also "install hotfix" option, but the A is about UPGRADE not UPDATE, so there isn't such option.
So, A is correct.
In lab , left button on GW you can open "Actions", you have available: Backup, Restore, Open Shell, Gaia Portal, Intall HF JHF, and Version Upgrade, SO its D
I checked that, and A is correct.
https://sc1.checkpoint.com/documents/R80/CP_R80_SecMGMT/html_frameset.htm?topic=documents/R80/CP_R80_SecMGMT/117948
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