Exam 7230X topic 1 question 23 discussion

Actual exam question from Avaya's 7230X

Question #: 23
Topic #: 1

When a customer calls voicemail to retrieve their messages they hear "Hello, to access your mailbox…" instead of the users named followed by "please enter your password…".
After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into AAM.
How can this problem be fixed?

A. Change clid-numbering 0 SAT form to send the correct CLID.
B. Using AAM web GUI access Administration > Messaging > Telephone Integration, write a caller ID modification rule to correct the incoming CLID format.
C. In Session Manager, configure a DigitConversionAdapter with fromto=true to update the Form header as well as the P-asserted-identity, and link it to the AAM SIP Entity.
D. Having identified the trunk group from Avaya Aura® Communication Manager (CM) to AMM is public, change public-unknown-numbering 0 SAT form, to send

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Suggested Answer: C 🗳️

by walley at Jan. 29, 2021, 3:18 p.m.

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YiannisM

4 years ago

Well it's a tricky question. Depending on the configuration, if there is a direct SIP trunk between CM and AAM, then D might be the correct answer but according to implementation theory if this is the deployment method then private numbering should be used (not public). In case the implementation method is via SM then I suppose C is the correct answer since an adaptation is needed in order to change the CLID. To my opinion C is the correct answer.

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walley

4 years, 2 months ago

I would suggest A as I have AAM installed in the lab and did not have to make that modification in Session Manager.

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Exam 7230X topic 1 question 23 discussion

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YiannisM

walley

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