ExamTopics Logo
Mail Us[email protected]
Menu
Avaya Discussions
exam questions

Exam 7391X All Questions

View all questions & answers for the 7391X exam
Go to Exam

Exam 7391X topic 1 question 20 discussion

Actual exam question from Avaya's 7391X
Question #: 20
Topic #: 1
[All 7391X Questions]

A call center has eight agents. All of the agents are fluent in English, but four can also speak French.
To enable French speaking callers to talk to the appropriate agents, which Call Center Elite feature allows you to maximize the staffing resources?

  • A. Expert Agent Distribution
  • B. Call Redirection
  • C. Communication Manager
  • D. Multicast Routing
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
Reference:
https://downloads.avaya.com/css/P8/documents/101013907
(page 205)
by phonegod2000 at Jan. 4, 2021, 3:45 p.m.

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
Submit Cancel
phonegod2000
4 years, 3 months ago
The answer is A on page 208 of https://downloads.avaya.com/css/P8/documents/101013907
upvoted 2 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago