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Exam 7241X topic 1 question 40 discussion

Actual exam question from Avaya's 7241X
Question #: 40
Topic #: 1
[All 7241X Questions]

The first three steps of the 8D Troubleshooting Methodology are performed by the Avaya Business Partner or Avaya Tier 2. Step 1 is Establish the Team.
What are steps two and three? (Choose two.)

  • A. Identify Root Cause
  • B. Choose Corrective Actions
  • C. Describe the Problem
  • D. Prevent Recurrences
  • E. Containment Actions
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Suggested Answer: AC 🗳️
by abr3b at Sept. 30, 2020, 9:51 a.m.

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abr3b
4 years, 6 months ago
C=D2, E=D3
upvoted 3 times
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