ExamTopics Logo
Mail Us[email protected]
Menu
Avaya Discussions
exam questions

Exam 7495X All Questions

View all questions & answers for the 7495X exam
Go to Exam

Exam 7495X topic 1 question 14 discussion

Actual exam question from Avaya's 7495X
Question #: 14
Topic #: 1
[All 7495X Questions]

While an Avaya Oceana® Agent is on a live webchat session with a customer, which three supervisor features are available to the Oceana® supervisor? (Choose three.)

  • A. Route to
  • B. Barge-in
  • C. Coach
  • D. Transfer
  • E. Observe
Show Suggested Answer Hide Answer
Suggested Answer: BDE 🗳️
Reference:
https://downloads.avaya.com/css/P8/documents/101029734
by rsosa at June 10, 2020, 2:44 p.m.

Comments

Chosen Answer:
This is a voting comment (?). It is better to Upvote an existing comment if you don't have anything to add.
Switch to a voting comment New
Submit Cancel
krs406
4 years, 5 months ago
barge-in, coach, observe.
upvoted 1 times
...
rsosa
4 years, 10 months ago
Answer should be barge-in, coach, observe.
upvoted 2 times
...
Community vote distribution
A (35%)
C (25%)
B (20%)
Other
Most Voted
A voting comment increases the vote count for the chosen answer by one.

Upvoting a comment with a selected answer will also increase the vote count towards that answer by one. So if you see a comment that you already agree with, you can upvote it instead of posting a new comment.

SaveCancel
exam
Someone Bought Contributor Access for:
SY0-701
London, 1 minute ago