Exam 7230X topic 1 question 12 discussion

Actual exam question from Avaya's 7230X

Question #: 12
Topic #: 1

A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.
Which tool was used, and which symptoms were visible that pointed to this issue?

A. List trace; PPM requests were going to Avaya Aura® Session Manager instead of the PPM server
B. traceSM; SIP requests were going to Avaya Aura® Session Manager instead of SBCE
C. traceHTTP; all HTTP requests were going to SBCE instead of Avaya Aura® Communication Manager
D. traceSBC with PPM debugging enabled; PPM requests were seen to be going to the Utility Server instead of Session Manager

Show Suggested Answer

Suggested Answer: A 🗳️

by J42 at April 29, 2020, 8:28 p.m.

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J42

Highly Voted 4 years, 11 months ago

List trace is not a complete command. Answer D, using tracesbc with PPM option enabled will identify the failure

upvoted 8 times

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C01

Highly Voted 4 years, 11 months ago

"D" correcta traceSBC -a TYPE Starts specific captures in non-interactive mode where <TYPE> can be sip|ppm|callp. https://documentation.avaya.com/es-LA/bundle/AdministeringAvayaSBCE_r7.2.2/page/TraceSBC-Command.html

upvoted 6 times

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ALEXTHU

Most Recent 4 years, 3 months ago

yes it should be D

upvoted 3 times

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bakzazam

4 years, 8 months ago

D is the correct answer

upvoted 4 times

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Exam 7230X topic 1 question 12 discussion

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J42

C01

ALEXTHU

bakzazam

SY0-701