A customer calls Avaya Support stating their Avaya Aura® Session Manager (SM) is down. After some troubleshooting the technician sees SM is in the Deny New Service state and in Restricted license mode. What does this license mode indicate?
A.
The license does not contain any SIP User Agent licenses.
B.
The license 30 day grace period has expired and SM service is being denied.
C.
There is a license error but SM continues to function.
D.
The license only contains a number of SIP User Agent licenses and is missing the SIP trunking licenses.
Restricted mode: The 30–day grace period has expired. The Session Manager, if operational, is now in the Deny New Service state.
Error mode: The Session Manager license is not accessible or does not exist. The system displays the time remaining in the 30–day grace period.
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KUCS
3 months, 1 week ago