You must set up serviceability agents to receive Avaya Aura® Device Services alarms in System Manager. To configure serviceability agents, set up an SNMPv3 user profile and an SNMP target profile. Then assign the SNMPv3 user profile to the SNMP target profile.
If FIPS is enabled, only SNMPv3 profiles are supported.
For more information, see Administering Avaya Aura® System Manager.
You can also view alarm details in the /opt/Avaya/DeviceServices/<version>/logs/
AADS_alarm.log file.
System Manager does not show Avaya Aura Device Services alarms
Alarms are generated on Avaya Aura® Device Services and user profiles are properly created and assigned, but System Manager does not show these alarms.
Solution
Procedure
Log in to the Avaya Aura® Device Services CLI as the root user.
Go to the /var/net-snmp directory.
Memorize the timestamp of the snmpd.conf file.
Log in to the System Manager web console and navigate to Home > Services > Inventory > Manage Serviceability Agents > Serviceability Agents.
From the agents list, select the Avaya Aura® Device Services node for which alarms are not displayed on System Manager
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3 months, 1 week agoMrBlue220
4 months, 2 weeks ago