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Exam CMQ-OE topic 1 question 222 discussion

Actual exam question from ASQ's CMQ-OE
Question #: 222
Topic #: 1
[All CMQ-OE Questions]

Which of the following tools should be used to identify the customers of a product or process?

  • A. Flowchart
  • B. Cause and effect diagram
  • C. Pareto chart
  • D. Run chart
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Suggested Answer: C 🗳️
by 4f400d2 at March 29, 2025, 5:04 p.m.

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4f400d2
2 weeks, 6 days ago
Selected Answer: A
Pareto chart isn't the suitable tool to identify the customers of a product or process, however, it can help to analyze customer-related data. On the other hand flowchart is a visual representation of a process that can help identify various stakeholders involved in a product or service, including customers.
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