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Exam SUP-2023 All Questions

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Exam SUP-2023 topic 1 question 63 discussion

Actual exam question from Apple's SUP-2023
Question #: 63
Topic #: 1
[All SUP-2023 Questions]

Which troubleshooting steps should you follow if Quick Start does NOT automatically discover the other device?

  • A. Restart both devices and try again.
  • B. Turn off Bluetooth and Wi-Fi to avoid interference when discovering devices.
  • C. Connect both devices to Wi-Fi and make sure that they're placed near each other.
  • D. On your current device, go to Settings > Bluetooth and select your new device from the list of options.
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Suggested Answer: A 🗳️

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cwilson91
1 week, 5 days ago
Selected Answer: A
A is the quickest first step to try to resolve this. C is tempting, but you're only required to be connected to wifi and bluetooth on the source device: https://support.apple.com/en-us/102659 B: Quick Start requires bluetooth and wifi so this wont work D: Quick Start is automatic, doesn't require any manual interaction with bluetooth. Side note: You can also data transfer via USBC or Lightning cables https://support.apple.com/en-us/117383
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