Rhonda claims that her Mac cannot connect wirelessly to her AirPort Express network at home. Which of the following would be the BEST question to ask her FIRST?
A.
Have you tried connecting to a different Wi-Fi network?
B.
Does your ISP support wireless access to the Internet?
This question helps determine if the issue is specific to the AirPort Express network or if the problem lies with her Mac's ability to connect to Wi-Fi in general. It’s a logical first step in troubleshooting network connectivity issues.
Have you tried connecting to a different Wi-Fi network
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