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Exam ACD200 topic 1 question 86 discussion

Actual exam question from Appian's ACD200
Question #: 86
Topic #: 1
[All ACD200 Questions]

You need to create a quality control (QC) review process for a factory that allows a QC technician to review each production line regularly.

You have the following requirements:

• Each technician has 45 minutes to complete their review.
• After 45 minutes, the review will expire.
• Expired reviews are flagged as "Review expired."
• "Review expired" flags trigger an email notification to a supervisor, and the review data should not be saved.
• The technician can save a Draft copy of their review before submission and can come back to work on it later if necessary.
• Once a review is "Submitted," the review data is saved to the database.

What should you implement?

  • A. An exception timer that skips the QC review task after 45 minutes, which flows to a Send Email node configured to notify a supervisor.
  • B. A send message event which sends an email after 45 minutes to the supervisor.
  • C. An escalation that sends an email after 45 minutes to the supervisor.
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Suggested Answer: C 🗳️

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JairoM
2 months, 1 week ago
Honestly, I think it is A. It will create a separate flow whenever the timer expires, and you can then send an email to the supervisor when that happens.
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