A company has adequate average available capacity but does not maintain surge capacity. With a distribution route to manage, which of the following actions will provide the most capacity relief?
Increasing order-fulfillment lead times is the better option for providing capacity relief in this scenario. By extending lead times, the company can better manage its available capacity by spreading out the workload over a longer period. This will help to balance the load and avoid capacity shortages, especially if there is no surge capacity available.
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