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Exam CSCP topic 1 question 182 discussion

Actual exam question from APICS's CSCP
Question #: 182
Topic #: 1
[All CSCP Questions]

A manufacturer and the distributors of its products have decided to focus on price and product availability as strategic priorities. Which of the following values would be the most appropriate measure of customer service?

  • A. Manufacturer's volume flexibility
  • B. Order-fulfillment lead times
  • C. Distributors' order-fill rates
  • D. Supply chain inventory days of supply
Show Suggested Answer Hide Answer
Suggested Answer: C 🗳️
by MennaSultan at Dec. 13, 2022, 2:56 p.m.

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Rajiv8047
7 months, 3 weeks ago
Selected Answer: B
Order-fulfillment lead times directly reflects the speed of order fulfillment, impacting how long a customer waits to receive their purchase.
upvoted 1 times
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MennaSultan
1 year, 11 months ago
Can any one explain this ?
upvoted 1 times
Muhammad2022
1 year, 11 months ago
Fill Rate = Orders Fulfilled/ Total Orders Customers order fill rate has direct relation with customer satisfaction.
upvoted 1 times
grir
1 year, 1 month ago
Yes but maybe should be B, Order fullfillment and not distri?
upvoted 1 times
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