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Exam CSCP topic 1 question 440 discussion

Actual exam question from APICS's CSCP
Question #: 440
Topic #: 1
[All CSCP Questions]

Which of the following components of customer relationship management (CRM) system enables a company to more effectively manage its existing accounts, prospect for new customers, and track the impact of pricing, promotions and forecasts?

  • A. Market segmentation
  • B. Customer segmentation
  • C. Customer service automation
  • D. Sales force automation
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Suggested Answer: D 🗳️
by Justiniboy at Dec. 10, 2022, 4:23 a.m.

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Justiniboy
Highly Voted 1 year, 11 months ago
Answer is D "Sales Force Automation" CSCP 5.0 6-35,36
upvoted 5 times
...
ab059f7
Most Recent 3 months, 4 weeks ago
Selected Answer: D
its sales force automation
upvoted 1 times
...
Rajiv8047
1 year ago
Selected Answer: D
(CRM) system that enables a company to more effectively manage its existing accounts, prospect for new customers, and track the impact of pricing, promotions, and forecasts
upvoted 2 times
...
Rajiv8047
1 year ago
Answer should be B
upvoted 1 times
...

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