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Exam CSCP topic 1 question 37 discussion

Actual exam question from APICS's CSCP
Question #: 37
Topic #: 1
[All CSCP Questions]

Demand management involves which of the following undertakings?

  • A. Adjusting capacity to support expected demand
  • B. Engaging in activities associated with customer relationship management
  • C. Creating higher customer demand by improving performance in areas such as lead time and service levels
  • D. Understanding events and managing activities that could influence future demand
Show Suggested Answer Hide Answer
Suggested Answer: D 🗳️
by [deleted] at Sept. 29, 2022, 8:51 p.m.

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Jayleo058
9 months ago
Why not B?
upvoted 1 times
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[Removed]
2 years, 1 month ago
Why cannot be A? as sales always take for granted capacity can be achieved.
upvoted 1 times
Acaua
2 years ago
It's because capacity planning is part of Supply-Side Activities. In Operations Planning and Control, the two parts, "Demand-Sides Activities" and "Supply-Side Activities," come together and then, capacity will be checked (in the RP, RCCP and CRP, long/mid/short term respectively)... but the question here is focused only on the Demand-Side Activities, and therefore "D" is the right answer. I hope I could clarify. Cheers!
upvoted 6 times
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