Exam PL-900 topic 1 question 211 discussion

Actual exam question from APICS's CSCP

Question #: 211
Topic #: 1

DRAG DROP -
You need to build a Power Virtual Agents chatbot for a company.
Which components should you use? To answer, drag the appropriate components to the correct requirements. Each component may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Select and Place:

Show Suggested Answer

Suggested Answer:

Box 1: Trigger Phrase -
A trigger phrase is a phrase that a customer enters in the chat window to start a conversation with the bot. Once the conversation is started, the conversation follows the path you define. You can specify more than one trigger phrase for a topic.

Box 2: Variable -
Variables let you save responses from your customers in a conversation with your bot so that you can reuse them later in the conversation.

Box 3: Entity -
An entity can be viewed as an information unit that represents a certain type of a real-world subject, like a phone number, zip code, city, or even a person's name.
Reference:
https://docs.microsoft.com/en-us/power-virtual-agents/authoring-create-edit-topics https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables https://docs.microsoft.com/en-us/power-virtual-agents/advanced-entities-slot-filling

by danielcerts96_111 at July 18, 2022, 6:58 p.m.

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danielcerts96_111

Highly Voted 1 year, 9 months ago

This answer is correct. 1) Trigger Phrase - "Trigger phrases: phrases, keywords, or questions that a user is likely to type that is related to a specific issue." from https://docs.microsoft.com/en-us/power-virtual-agents/teams/authoring-create-edit-topics-teams 2) Variable - "Save customers' responses in a bot conversation to variables and reuse them later in the conversation." from https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables 3) Entity - "Power Virtual Agents uses entities to identify a specific type of information from a user's responses." from https://docs.microsoft.com/en-us/power-virtual-agents/authoring-variables#entity-and-variable-type

upvoted 17 times

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rmeng

Most Recent 5 months, 1 week ago

1) Trigger Phrase 2) Variable - is a component that allows you to store and manage data within a chat session. 3) Entity-When you want the chatbot to identify a specific type of information from a user response, you use an entity.

upvoted 1 times

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rspl382

10 months, 1 week ago

in exam June 2023

upvoted 3 times

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Kolif

11 months, 1 week ago

On exam May '23