Exam PL-900 topic 1 question 205 discussion

Authoring canvas is considered as a tool? I feel the answer is correct

A -- The authoring canvas is where you define the conversation path between a customer and the bot. (In the link it says)

The Authoring canvas is a feature within the Power Virtual Agents portal used specifically for designing conversation flows. However, the Power Virtual Agents portal is the broader TOOL where you manage all aspects of your chatbot, including accessing the authoring canvas to create those conversation paths.

The correct answer is: D. Power Virtual Agents portal Explanation: Power Virtual Agents is a tool within the Power Platform that allows users to easily create chatbots without writing any code. Within the Power Virtual Agents portal, users can design conversation paths, including paths specifically tailored to answer questions about product warranties. This involves creating conversation nodes to handle various user queries and guide them through the chatbot experience. Therefore, the Power Virtual Agents portal is the appropriate tool for creating conversation paths for questions about product warranties in an interactive chatbot.

A- Authoring canvas is a graphical interface that lets you design and manage your bot topics and dialogs. Conversation node is used to create conversation paths but is a component not a tool

E-Conversation node is used to create conversation paths. It allows you to define the flow of the chatbot's conversation and specify how the bot should respond to different user inputs or questions

E. Conversation node. In the context of Power Virtual Agents, a conversation node is a specific building block that allows you to define the structure and flow of conversations within your chatbot. You can create conversation nodes to handle different topics or types of questions, including those related to product warranties. This is where you can design the dialogue and responses that the chatbot should provide for warranty-related inquiries.

D is more appropriate as Power Virtual Agent is a tool that uses its feature 'Authoring Canvas' to tie up multiple topics to create conversational paths.

Power Platform can be used to create conversation paths for questions about product warranties. Power Platform provides a suite of tools that allow you to create custom business applications, automate workflows, and build chatbots. To create conversation paths for questions about product warranties, you can use Power Virtual Agents, which is a no-code chatbot development platform that allows you to build and deploy chatbots quickly and easily

D. Power Virtual Agents portal Power Virtual Agents (PVA) is a platform that allows you to create chatbots and interactive conversational agents. It has an authoring canvas that is used to create conversation paths for questions about product warranties. The PVA portal is where you can create, manage, and publish your chatbot. It allows you to create conversation flows using pre-built templates, or you can create your own using a drag-and-drop visual interface. A. Authoring canvas is the tool that is used in the Power Virtual Agents portal to create conversation paths. B. Azure Bot Framework is a SDK and a platform for building intelligent chatbots, but it is not specifically designed for Power Virtual Agents. C. Power Platform admin center is a tool that is used to manage and monitor the Power Platform, but it is not specifically designed for creating conversation paths. E. Conversation node is a term used to describe a specific element in a conversation flow, it is not a tool.

From information provided at the official answer's own source link: "The authoring canvas is where you define the conversation path between a customer and the bot."

Answer is A https://learn.microsoft.com/en-us/training/modules/how-build-basic-chatbot/3-create-topics

I suppose the debate here is "what is a tool". "Power Virtual Agents opens the topic in the authoring canvas and displays the topic's trigger phrases. The authoring canvas is where you define the conversation path between a customer and the bot."

D for me is the best answer. PVA is the most simplest and closest answer for this question. Power Virtual Agents lets you create powerful AI-powered chatbots for a range of requests—from providing simple answers to common questions to resolving issues requiring complex conversations. You can find the reference here. https://docs.microsoft.com/en-us/power-virtual-agents/fundamentals-what-is-power-virtual-agents#:~:text=Power%20Virtual%20Agents%20lets%20you,resolving%20issues%20requiring%20complex%20conversations. I think this question is a bit ambiguous suppose that power virtual agent is under the authoring canvas but I will stick with my answer which is D as I explained it already..

According to the MS learning modules, "Power Virutal Agents we app" is a tool; Bot-creation tools to consider There are three bot-creation tools examined in this module. Although you can use any of them to create bots, they vary in requirements and capabilities. The bot-creation tools are: - Power Virtual Agents - QnA Maker - Bot Framework Composer and Azure Bot Service https://docs.microsoft.com/en-us/learn/modules/choose-bot-building-tool/2-identify-product-options

A - For all the reasons listed below.

Maybe they're both right and MS is trying to confuse us!