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Exam CSCP topic 1 question 104 discussion

Actual exam question from APICS's CSCP
Question #: 104
Topic #: 1
[All CSCP Questions]

When a company works on controlling stockout frequency, the company is addressing which of the following attributes of customer service?

  • A. Availability
  • B. Delivery time
  • C. Service reliability
  • D. Service recovery
Show Suggested Answer Hide Answer
Suggested Answer: A 🗳️
by seeralanb at Aug. 24, 2021, 6:40 p.m.

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seeralanb
Highly Voted 3 years, 3 months ago
the attribute for stockout frequency metric is Availablity refer exhibit 3-28
upvoted 18 times
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ab059f7
Most Recent 3 months, 3 weeks ago
Selected Answer: C
should be reliability as it is quoted according in the chapter quiz
upvoted 1 times
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Rajiv8047
1 year ago
Selected Answer: A
Activity-based costing (ABC) is an approach to costing that directly reflects logistics performance.
upvoted 1 times
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abhi_15
1 year, 4 months ago
Selected Answer: A
Stockouts deal with availability.
upvoted 2 times
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flyover11300
2 years, 6 months ago
Service reliability addresses right product, right time, right place etc. Think perfect order fulfillment. So reducing stockouts controls issues in service reliability
upvoted 3 times
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jziozie
3 years, 2 months ago
Why not A?
upvoted 2 times
...

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A (35%)
C (25%)
B (20%)
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