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Exam Certified Heroku Architecture Designer topic 1 question 45 discussion

Actual exam question from APICS's CSCP
Question #: 45
Topic #: 1
[All CSCP Questions]

Universal Containers provides prompt service and has multiple service levels for different customers. Over 50% of Service Appointments are created on the same day they need to be completed. As a result, a Technician's daily schedule can change multiple times throughout the day.
What method of dispatching should a Consultant recommend implementing?

  • A. Automatically schedule unscheduled services to available Resources.
  • B. Automatically change the status to Dispatched of all Service Appointments.
  • C. Automatically Dispatch Service Appointments using Drip Feed.
  • D. Automatically run Optimization Background Job every hour.
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Suggested Answer: D 🗳️
by panini at Oct. 30, 2020, 11:02 p.m.

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panini
5 months, 3 weeks ago
C is the correct answer: From FSL settings, enable drip feed: "This option helps minimize confusion in the field service operations where the schedule changes frequently"
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