The correct answer is:
**C. Has documented procedures and follows those procedures**
### **Explanation:**
**ISO 9001** is a **quality management standard** that focuses on **process consistency and continuous improvement**. A supplier certified to ISO 9001 must:
- **Document procedures** for key processes (e.g., production, inspection, corrective actions).
- **Follow those procedures** to ensure consistency and traceability.
- Undergo **audits** to verify compliance.
Not B. Although TQM and ISO 9001 certification are both quality frameworks, they are not the same and having one does not imply having the other.
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Sam_malli007
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