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Exam CSCP All Questions

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Exam CSCP topic 1 question 403 discussion

Actual exam question from APICS's CSCP
Question #: 403
Topic #: 1
[All CSCP Questions]

An ISO 9001 supplier demonstrates which of the following characteristics?

  • A. Uses a six sigma quality system
  • B. Has adopted the principles of total quality management (TQM)
  • C. Has documented procedures and follows those procedures
  • D. Purchases their raw material from another ISO 9001 certified supplier
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Suggested Answer: B 🗳️
ISO 9001 is the international standard that specifies requirements for a quality management system (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and services that meet customer and regulatory requirements. It is the most popular standard in the ISO 9000 series and the only standard in the series to which organizations can certify. Successful businesses understand the value of an effective Quality Management System that ensures the organization is focussed on meeting customer requirements and they are satisfied with the products and services that they receive.

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Daesma
1 year, 4 months ago
Selected Answer: C
Not B. Although TQM and ISO 9001 certification are both quality frameworks, they are not the same and having one does not imply having the other.
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